Terri’s presentations enable dental audiences to separate facts from fiction when it comes to medical / dental billing. Terri’s presentations provide the tools and systems which bring tremendous success – a benefit to both patients and the practice. She utilizes audience interaction and works through attendees’ real-life scenarios from their offices to cement the learning as she walks them, step by step, through the process.
Terri's most popular course:
Drawing on Terri’s 30 years of hands-on experience with medical/dental cross coding and billing in Oral and Maxillofacial Surgery practices, this presentation delves deeper into medical billing for OMS offices. Learn the correct coding principles and guidelines for diagnostic and procedure coding seen most often in OMS practices.
Patient centricity is not just about offering great customer service. It means delivering first-class experiences online and continues through providing superior experiences onsite. It’s a strategy that puts your patient first, and at the core of your business.
Kate's popular courses:
NEVER MARKET YOUR PRACTICE AGAIN!
How to Build an Experience Where the Patients Do Your Marketing for You!
Kate shares a unique approach to improving patient satisfaction, increasing new patients, and maximizing your online presence… without blowing your marketing budget!
WOW! YOUR PATIENTS EVERY TIME
The Science Behind Delivering Exceptional Customer Service
Leverage your competitive advantage with Kate's easy 3-step process for consistently delivering first-class patient experiences!
A 360o REVIEW OF EFFECTIVE COMMUNICATION
Improve Teamwork, Overcome Team Dynamics!
Have you ever wondered why some team members work well with one another, while others just don’t? Learn how to break down communication barriers and communicate effectively with team members and patients.
BE THE DISRUPTION IN DENTISTRY!
How to Create a Patient-Centered Practice™ in the Experience Economy
Living in the age of disruption, Kate shares how to integrate the systems and processes that create the experiences that your patients are looking for.